# Connection timed out. Please check the device IP address or the port number

**URL:** <https://forum.webosose.org/t/connection-timed-out-please-check-the-device-ip-address-or-the-port-number/2025>\
**Category:** Platform Development\
**Created:** [February 21, 2023, 10:57am UTC](https://forum.webosose.org/t/connection-timed-out-please-check-the-device-ip-address-or-the-port-number/2025 "2023-02-21T10:57:59Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![manishgupta](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@manishgupta](https://forum.webosose.org/u/manishgupta)\
**Post date:** [February 21, 2023, 10:58am UTC](https://forum.webosose.org/t/connection-timed-out-please-check-the-device-ip-address-or-the-port-number/2025/1 "2023-02-21T10:58:00Z")

</div>

this is a my problem  
**Connection timed out. Please check the device IP address or the port number**

my lg tv Ip address is 198.163.20.127 and i am write command **ares-setup-device --listfull** and  
**output**  
[  
{  
"profile": "ose",  
"name": "mycomapny",  
"default": true,  
"deviceinfo": {  
"ip": "198.163.20.127",  
"port": "22",  
"user": "prisoner"  
},  
"connection": [  
"ssh"  
],  
"details": {  
"password": "",  
"description": "new device"  
}  
},  
{  
"profile": "ose",  
"name": "emulator",  
"default": false,  
"deviceinfo": {  
"ip": "127.0.0.1",  
"port": "6622",  
"user": "developer"  
},  
"connection": [  
"ssh"  
],  
"details": {  
"privatekey": "webos\_emul",  
"description": "LG webOS Emulator"  
}  
}  
]

and then i wrote this command **ares-install --device mycomapny--list**

i have show this error

ares-install ERR! [Tips]: Connection timed out. Please check the device IP address or the port number

---

<div class="post-metadata">

**Author:** ![NERGI](https://yyz1.discourse-cdn.com/flex031/user_avatar/forum.webosose.org/nergi/32/364_2.png) [@NERGI](https://forum.webosose.org/u/NERGI)\
**Post date:** [February 22, 2023, 12:20am UTC](https://forum.webosose.org/t/connection-timed-out-please-check-the-device-ip-address-or-the-port-number/2025/3 "2023-02-22T00:20:24Z")

</div>

Hi @manishgupta , welcome to the Forum!

Unfortunately, this forum only for webOS Open Source Edition.  
For webOS TV, please visit the [TV Forum](https://forum.webostv.developer.lge.com/).

Thanks!